FAQs

Find all the answers to our commonly asked questions:

Pre Trip Questions

  • Am I good enough?

    As long as you can make turns down intermediate terrain then you are ready for Pro Ride. The majority of our programs are designed for the intermediate to advanced rider. If you are a beginner, novice, junior development rider or athlete preparing for competition you can contact us to find out about our custom designed snowboard camps.

  • Should I choose a camp, course or clinic?

    Clinics designed for those people who have their own accommodations and lift passes but would still like to participate in the training portion of our programs. If you need accommodations, lift tickets, and transfers to Whistler then a camp or course is best for you. A camp is for those that want to come out and train for 1 or weeks and a course is for those that want to train longer term anywhere from 4 – 12 weeks.

  • Do people travel to camp alone or in a group?

    The majority of campers come to train with Pro Ride alone so it is a great way to meet new friends that share the same passion for snowboarding. If you are travelling with a friend or a partner let us know and we will make sure that you are organised to share the same accommodations.

  • Am I too Old or too Young?

    Pro Ride's winter camps are for adults with the minimum age being 17. On rare occasions we do accept younger campers but they must be accompanied by an adult on the trip. The average age of campers range from early to mid 20’s through to mid 30’s. We have worked with campers as young as 14 and as old as 65.

  • How is coaching organized?

    Campers are matched for ability level as well as program choice with a maximum camper to coach ratio of 5:1 guaranteed. We ride in groups however coaches are well aware of each camper’s individual goals. Sesssions will run either in the morning or afternoon depending on your session choice (freeride or freestyle).

  • Are helmets mandatory?

    Helmets are compulsory on all Pro Ride programs and we advise you to wear one while snowboard even in your own time as head injuries are one of the most serious injuries we see on the mountain. We will be riding lots of steeps, trees and teaching you how to jump so it is always a good idea to keep your head safe. If you do not already own one, we can help you with discounts at the local snowboard stores.

  • Do I need Medical insurance?

    Medical insurance is compulsory for all participants of Pro Ride Snowboard programs. You should ensure that your travel insurance includes medical coverage while snowboarding in Canada. You may also want to look into additional coverage such as cancellation, theft and trip interruption should you injure yourself and not be able to continue your program.

  • How much spending money should I bring?

    While on camp you will need money for food, entertainment and any new equipment or presents you plan to buy. Everything else will be taken care of.

  • Are Meals included?

    Meals are your own responsibility however all accommodations have full cooking facilities and there is a large upermarket close by to do your shopping. Whistler also has many restaurants and places to eat out for every budget.

  • How do I get to and from the airport?

    Before you depart for you trip you will receive arrival information along with a confirmation number for your door to door transport to Whistler. We use 3 different transfer services depending on yor arrival tine and where your pick up location will be. Once we have your arrival we will arrange your transfer and send you information. Return transfer are not included in your camp but can be added at anytime before or after you arrive.

  • Where are the Pro Ride Accommodations?

    All Pro Ride houses and condos are located centrally in Whistler within walking distance to all shops, restaurants, bars and gondolas.

    Our Pro Rider camp house and long term program accommodation is located in Brio, 800m walking distance from the Village.

    Our 1 & 2 week program accommodations are located in smaller fully self contained 2 bedroom condos in the heart of Whistler Village.

  • Freeride or Freestyle Camp? Which should i choose.

    Freeride camp sessions are run using the whole mountain with an emphasis on rider improvement through groomers, powder, steeps, trees, drops and jumps over natural terrain whereas the freestyle sessions are run solely in one of the Whistler & Blackcomb Terrain parks learning to jump table tops, grab, spin and ride rails. Freestyle sessions are technically more advanced so we recommend to be a solid all mountain rider before booking one of our freestyle camps. If it's your first trip to Whistler the freeride camp is a great way to get to see more of the mountain and for camps of 2 weeks or longer you can mix your program with a combination of both freeride and freestyle.

Travelling to Canada

  • Do I need a passport and a visitors Visa?

    A passport is required for all travelers other than Canadians. A visitor’s visa is not required for most countries however Visa-exempt foreign nationals who fly to Canada are expected to have an Electronic Travel Authorization (ETA) with the exception of U.S. citizens. The cost is $7 CAD with most ETA applications approved within minutes of applying. Please visit Immigration Canada for more information and see if you need to apply for a specific travel visa or just an ETA.

  • When should I arrange my flights and which airport do I fly to?

    Once you have booked your camp you should book your flights into Vancouver International Airport (YVR). We will handle the transfer to Whistler so please try to arrive between 10am and 4pm on the Saturday and depart after 12 noon on the last day of your program. The last transfer from YVR to Whistler is 6pm so please make sure you have time to collect your bags and get through customs.

  • Can I Arrive in Whistler earlier or later?

    Yes you can arrive in Whistler on any day you wish but remember if it is before your camp starts you will need to organize your own alternate accommodation. Your Pro Ride accommodation starts on your camp start date which is always a Saturday. If you arrive a day late (Sunday) we can still organize your transfer to Whistler and you won’t miss out on training as all sessions start on the Monday after your arrival.

  • Can transfers be arranged from downtown Vancouver?

    If you arrive early and plan to spend a few days in Vancouver first we can arrange pickups from select locations in downtown Vancouver. Please email us for an updated list of these departure points.

Accommodation

  • Where are the Pro Ride Accommodations?

    All Pro Ride houses and condos are located centrally in Whistler within walking distance to all shops, restaurants, bars and gondolas.

    Our Pro Rider camp house and long term program accommodation is located in Brio, 800m walking distance from the Village.

    Our 1 & 2 week program accommodations are located in smaller fully self contained 2 bedroom condos in the heart of Whistler Village.

  • What are the sleeping arrangements?

    We match up campers of similar sex and age. Based on our correspondence we do our best to also match personalities as we want you to be very comfortable during your stay. Accommodations are twin share. If you would prefer your own room or are traveling with your family we are more than happy to help you make alternative accommodation arrangements.

Registration & Payment

  • How do I book?

    To book the ultimate Pro Ride experience of a lifetime, fill in a registration form that can be found at the following link accompanied by your deposit and then wait for the snow.

  • What are the cancellation policies?

    Clinics: If your Cancellation is made up to 7 days prior to the start of your program, we will refund you minus your $500 CDN non-refundable deposit. No refunds if cancellation is received after 7 days prior to program start date.

    Camps: Cancelations made up to 45 days prior to your camp start date will receive a full refund minus your non-refundable $500 Camp deposit. No Refunds within 45 days prior to the start of your camp.

    Courses: Cancelations made up to 45 days prior to your camp start date will receive a full refund minus your non-refundable $500 Camp deposit. No Refunds within 45 days prior to the start of your camp.

While on Camp

  • Should I tip my Pro Ride coach?

    Tipping is appreciated but not required. If you feel your coach has done an outstanding job and gone above and beyond, you can offer them a tip directly or through the office.

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